Frequently Asked Questions
Here you can find answers to our most frequently asked questions:
What is the cost of the course and how do I pay?
How long do I have to complete the course?
Will this course dismiss a traffic ticket?
Will this course help me receive a discount on my auto insurance?
Is it secure to send my credit card information over the Internet?
How do I know if I'm qualified to take the course?
Is this course state approved?
What are the requirements for successful completion?
What if I score too low on the final exam?
How will I receive my Certificate of Completion?
Once I receive my Certificate of Completion what do I do next?
What happens if I get disconnected?
Can I start the course at one location and continue at another?
What are the minimum system requirements I need for this course?
How can I get my form from the court signed that requires an instructor's signature?
What happens if I have problems while taking the course or the system malfunctions for any reason?
What is the cost of the course and how do I pay?
The cost of Digital Driving is $25. You can pay immediately using a Visa, Mastercard, or American Express. You may also pay by mailing a money order to:
U.S. Interactive
Attn: Texas, Digital Driving
13805 West Rd #200
Houston, TX 77041
Note: Your certificate cannot be processed until payment has been received.
How long do I have to complete the course?
Digital Driving allows up to 90 calendar days to complete the 6-hour course once you have registered. Digital Driving is available 24 hours a day, 7 days a week.
Will this course dismiss a traffic ticket?
Yes, the course will help to dismiss a traffic ticket, granted that you have received approval with your court to take a defensive driving course for the purpose of ticket dismissal. Approval from the court must be received regardless of which type of course you take.
Will this course help me receive a discount on my auto insurance?
Yes, it will depending on your insurance company. Most insurance companies offer discounts of 10% for completing the course. Upon course completion, you will receive a state issued Certificate of Completion that includes a copy for your insurance company. You will receive this copy if you are taking the course for a ticket or if you are taking the course for insurance only. Please check with your insurance agent to see if they offer this discount.
Is it secure to send my credit card information over the Internet?
Yes, due to the sensitive nature of credit card transactions, Digital Driving uses a secure site for your credit card information.
How do I know if I'm qualified to take the course?
If you are taking this course to dismiss a traffic ticket, you must receive approval from the court prior to taking this course.
Is this course state approved?
Yes! Digital Driving is approved by the Texas Education Agency. Our school number is C1828. You may contact the Texas Education Agency at (512) 997-6500.
What are the requirements for successful completion?
In order to pass the course you must:
- Attend the full 6-hour course
- Do not attempt to circumvent the course
- Accurately answer course content and personal validation questions
- Score a 70% or better on the final exam
What if I score too low on the final exam?
If you score too low on your final examination, you will be allowed to retake the final exam one more time. You will be able to review the course material online and then retake your final examination over the phone with a state licensed instructor.
How will I receive my Certificate of Completion?
You will receive your Certificate of Completion within 5-15 business days after you complete the course (Standard Mail - US Postal Service). If you need to receive your Certificate sooner, we offer an express service for an additional fee (FedEx - 2 day, Standard Overnight, Priority Overnight).
Once I receive my Certificate of Completion what do I do next?
Your certificate will contain one copy for the court and one copy for insurance. The court copy must be presented to the court as indicated on your citation. It is suggested that the court copy be hand-delivered or sent certified mail, return receipt requested. If you wish to use the insurance copy for a discount on your automobile policy, contact your insurance agent. Keep copies for your records.
What happens if I get disconnected?
If you get disconnected from your internet provider for any reason, simply reconnect and log back into the course. You will start on the segment you left off and your performance will not be affected.
Can I start the course at one location and continue at another?
Yes! Digital Driving is designed to be convenient. You may take the course 24 hours a day, 7 days a week. You can access the course from any location that has internet access.
What are the minimum system requirements I need for this course?
- 200 MHz Processor
- 32 Megabytes of Memory
- 56k Modem
- Speakers & Sound Card
- Microsoft Internet Explorer 5.0 or equivalent
- Adobe Flash Player 7
- A mouse or other pointing device
- 800 x 600 screen resolution
- Cookies must be enabled
- JavaScript must be enabled
How can I get my form from the court signed that requires an instructor's signature?
You may fax the form to us at 800-243-4008 Attn: Instructor. Please indicate where you would like the form returned.
What happens if I have problems while taking the course or the system malfunctions for any reason?
If you experience any problem while taking the course, please call 888-522-2226 for assistance. At Digital Driving, we have technical staff that can assist you 24 hours a day, seven days a week with any problems you may experience while taking the course. If for any reason you encounter a system outage or interruption while taking the course, the staff at Digital Driving can provide you with accurate estimates on repair times so you can properly budget the remaining time you have left to complete the course.
